Privacy Policy
Guangzhou Youidian Intelligent Technology Co., Ltd. (hereinafter referred to as "the Company" or "we") values user privacy. "Fanyue AI", a software under the Company, is a tool that monitors system audio in real-time and translates it into a specified language. We promise: Privacy security is our core mission, and our servers do not retain any raw audio or conversation data.
This Privacy Policy is intended to explain how we collect, use, store, protect, and share your personal information, as well as your related rights. Please read this policy carefully before using our services.
1. Information We Collect
To provide you with comprehensive services, we may collect the following categories of information:
1. Account Information: When you register or use the service, we may collect your phone number, email address, username, and password.
2. Device Information: To ensure service security and optimize performance, we may collect your device model, operating system version, unique device identifier (UDID), IP address, and application version number.
3. Audio Processing Data: When you enable the real-time translation feature, we capture the system audio stream and transmit it to the cloud for real-time transcription and translation. Note: We only process this data in memory to provide real-time feedback. We promise not to perform any form of persistent storage on the server-side, nor will we retain your raw audio files or the text records generated by translation.
4. Usage Data: We may collect anonymous statistical information about how you use the service, such as translation duration and frequency of feature use, to improve the product experience.
2. How We Use Information
We use the information collected for the following purposes:
- Providing and Maintaining Services: Ensuring the proper functioning of the real-time translation feature and account management.
- Security Assurance: Monitoring and preventing fraud, abuse, or other violations of the terms of service.
- Product Optimization: Analyzing anonymous usage data to improve our translation algorithms and user interface.
- Customer Support: Responding to your inquiries and providing technical assistance.
3. Sharing and Disclosure of Information
We will not share your personal information with third parties unless one of the following conditions is met:
- With your explicit consent.
- Third-Party Service Providers: We may employ trustees (such as cloud service providers, identity verification service providers) to assist us in providing services. These providers may only use your information in accordance with our instructions.
- Legal Requirements: As required by laws, regulations, legal processes, or mandatory government requests.
4. Data Security and Protection
We employ industry-standard security safeguards to protect your information from unauthorized access, disclosure, or damage. Since the internet environment is not 100% secure, we will do our best to ensure the security of the information you provide.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Update: You can review and modify your account settings.
- Account Cancellation: You can apply to cancel your account at any time. Upon cancellation, we will delete or anonymize your relevant personal information.
- Withdraw Consent: You can adjust your privacy settings to withdraw permission for certain data collection.
6. Third-Party Links
Our service may contain links to third-party websites or services. Please note that these third-party services have independent privacy policies, and we are not responsible for their content or actions.
7. Policy Updates
We may update this Privacy Policy from time to time. Any significant changes will be notified to you via website announcements or in-app notifications.
8. Contact Us
If you have any questions, suggestions, or complaints about this Privacy Policy, please contact us at:
- Company Name: Guangzhou Youidian Intelligent Technology Co., Ltd.
- Contact Email: support@fanyueai.com
- Official Website: [fanyueai.com](https://fanyueai.com)